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Legal

Terms of Service

Last updated: August 27, 2026

These Terms of Service (the “Terms”) govern your access to and use of the Account Finder application, website, and related services (together, the “Service”), operated by Vindispensable LLC, a New York limited liability company (registered agent: 418 Broadway STE N, Albany, NY 12207, USA) (“Account Finder”, “we”, “us”, or “our”). By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” refers to both you and that organization.

1. The Service

Account Finder is a business-to-business sales-prospecting tool. It helps producers and their representatives discover, prioritize, and export lists of prospective retail, on-premise, and distribution accounts, drawing on third-party data sources and AI-assisted analysis. The Service is a research and productivity tool: it does not sell alcohol, broker transactions, or guarantee any commercial outcome, and it does not warrant that any prospect is a good fit, accurate, or current (see Sections 6, 7, and 10).

2. Eligibility and accounts

  • You must be at least 18 years old and using the Service for business purposes.
  • Signing in requires a Google account. You are responsible for safeguarding access to your Google account and for all activity that occurs under your Account Finder session. Access is per named user; login credentials may not be shared across multiple individuals. Team plans provide additional seats for additional users.
  • You must provide accurate information and keep it current.
  • We may suspend or terminate accounts that violate these Terms or our Acceptable Use rules (Section 5).

3. Plans, credits, and billing

  • Parts of the Service require a paid subscription or prepaid usage credits. Current plans and prices are listed on our pricing page. Payments are processed by Stripe; we do not store your full card details.
  • Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel at any time from Settings → Manage billing (the Stripe customer portal) or by emailing hello@accountfinder.app; cancellation takes effect at the end of the current billing period, and you keep access through the period you already paid for. The Stripe customer portal shows your subscription status, cancellation date, and full invoice/payment history at any time.
  • Usage credits. Credits are consumed per action as shown at the point of use (for example, a standard search, deep search, extended enrichment, or outreach draft/reveal). The credit cost of an action is displayed before you incur it. Credits are not redeemable for cash. Credits included with a subscription refresh each billing period and do not roll over; prepaid top-up credits you purchase separately remain available until used or until your account is closed.
  • Failed and degraded searches. If the Service cannot complete the underlying account discovery because the applicable data sources are unavailable, no search credits are charged. If discovery succeeds but AI enrichment is unavailable for all requested accounts, deterministic scores and template-based commentary may be returned and 60% of the displayed search credits are charged. Where AI enrichment is only partly available, the final charge is calculated from the proportion successfully enriched, between 60% and 100% of the displayed amount. Any difference is returned to your credit balance and shown in the result notice.
  • Annual plans. Annual plans are paid in advance for a twelve-month term at the price shown on the pricing page. Your included credits are allocated monthly across that term — the same monthly allowance as the equivalent monthly plan — rather than as a single yearly balance. As with monthly plans, each month's allowance refreshes at the start of the next month and does not roll over. If you cancel an annual plan, you keep access and your monthly credit allocations for the remainder of the term you have already paid for, and the plan does not renew; fees for the current term are not refunded on a pro-rata basis except as set out in our Refund Policy or as required by law.
  • Price changes. We may change prices with at least 30 days' advance notice by email or in-app notice. A price increase to your plan is a material change under Section 15: we will seek your affirmative acceptance before it applies to you, rather than relying on continued use, and you may cancel before the new price takes effect if you do not accept it. Non-material billing changes (for example, a credit cost disclosed for a new optional feature that does not change your existing plan's price) may take effect on continued use, consistent with Section 15.
  • Refunds. Except as set out in our Refund Policy and as required by law, fees are non-refundable. Our Refund Policy provides, at minimum, a full refund for objective billing or delivery failures (duplicate charges, credits paid for but not delivered, or charges made after a timely cancellation) and a one-time good-faith remedy for a first-time dissatisfied customer. Nothing in these Terms waives any non-waivable statutory refund or cancellation right you have under the consumer-protection laws of your state or country.

4. Free trial and automatic conversion

The Service offers a seven-day free trial on the Individual plan. A payment card is required to start the trial. Unless you cancel before the trial ends, your subscription will automatically convert to a paid Individual plan and your card will be charged $59 per month (plus any applicable tax), recurring monthly until you cancel. You can cancel at any time before the end of the trial from Settings → Manage billing, and you will not be charged. These trial terms — the length, the price, and that your card is charged automatically when the trial ends — are disclosed clearly on our pricing page and again at checkout before you enter payment details.

Trial features, limits, and duration may change prospectively. At the end of a trial, continued use of paid features requires a paid plan.

5. Acceptable use and fair use

You agree not to:

  • resell, redistribute, sublicense, or make the Service or its data available to third parties except as part of your own internal business use;
  • scrape, bulk-export, or systematically harvest data from the Service beyond the export features we provide, or access the Service by automated means except through interfaces we authorize;
  • share one account's access among multiple individuals, or circumvent seat limits;
  • reverse engineer, probe, or circumvent usage limits, credit metering, rate limits, or security controls;
  • use the Service to build a competing dataset or product;
  • upload or transmit unlawful content or malicious code;
  • use exported contact or venue data in violation of applicable law, including anti-spam laws such as CAN-SPAM, or applicable alcohol-beverage regulations in your jurisdiction.

Fair use. To protect the Service and other customers, we apply per-user rate limits and daily usage caps. We may suspend or throttle accounts that materially exceed fair use or that we reasonably believe are engaged in abuse, scraping, or fraud.

You are solely responsible for how you contact prospects identified through the Service and for compliance with all laws that apply to your outreach and to your sale or distribution of regulated products.

6. Third-party data and services

  • The Service displays and processes content from third-party sources, including Google Maps and Google Places. Your use of Google content through the Service is also subject to Google's applicable terms of service and policies. Export of Google-sourced content is limited by Google's terms and provided for your internal business use only.
  • Other data comes from public and licensed datasets (for example, federal and state permit records), community-maintained sources, and proprietary datasets we curate in-house from publicly available information. All such data is provided “as is”: we do not guarantee that any listing, address, rating, license status, or contact detail is accurate, complete, or current, and some datasets are periodic snapshots that may be out of date.
  • We do not guarantee that any particular data source will remain available to the Service or continue to be maintained. Public registries and third-party datasets are published at their owners’ discretion, and a provider may change its format, restrict access, stop publishing, or withdraw a dataset entirely. We may add, change, or remove data sources at any time in response, and the set of sources behind a given search may therefore differ over time. Results show the sources that confirmed each record at the time the search was run.
  • You are responsible for ensuring your retention and use of exported data complies with the terms of the underlying data providers.
  • Some of these sources include information about third-party businesses and, in some cases, business-registered individuals who appear in search results (“prospects”). How we handle that data is described in our Privacy Policy and our Prospect Data Notice.

7. AI-generated content

Parts of the Service — including account-fit scores, rationales, and outreach drafts — are generated by artificial-intelligence models and may be inaccurate, incomplete, or inappropriate for your situation. AI output is a starting point only; where a model cannot complete enrichment in time, a result may show a reduced, non-AI summary instead and the reduced-credit policy in Section 3 applies. Result rows and degraded-search notices identify when Account Finder's deterministic fallback was used. You must review AI-generated content before relying on it or sending it to anyone, and you are solely responsible for anything you send. AI output does not constitute legal, financial, or regulatory advice. How AI providers process your data is described in the Privacy Policy.

8. Your content and data

You own your data. You retain all rights to the information you provide to the Service (such as brand context, notes, and settings), to any customer, account, or contact records you upload or connect (“Customer Data” — see Section 8a), and to documents the Service creates in your own accounts at your request (such as spreadsheets exported to your Google Drive). We do not claim ownership of Customer Data. Our handling of personal data is described in the Privacy Policy.

8a. Uploaded and connected Customer Data

The Service lets you upload spreadsheets and files, connect a Google Sheet, or connect a third-party CRM so that your own accounts can be stored, mapped, and compared against search results. That content is Customer Data, it remains yours, and it is stored in your own workspace — separate from every other customer's.

License you grant us. You grant Vindispensable LLC a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, process, analyze, index, geocode, display, and create derivative works from Customer Data, for the purposes of: operating, securing, and supporting the Service for you; performing the functions you request (such as geocoding addresses, matching your accounts to search results, and exporting to your CRM); and improving the Service. This license exists so the Service can function and lasts as long as we hold the Customer Data.

Aggregated and de-identified data. We may create statistical, aggregated, and de-identified data derived from Customer Data — for example, coverage density, category distributions, benchmark and market-intelligence datasets. Such data is created only in a form that does not identify you, your customers, or any individual, and is not reversible to Customer Data. We own these aggregated and de-identified datasets and may use, retain, and commercialize them, including after your account ends. We publicly commit that we will maintain such data in de-identified form, will not attempt to re-identify it, and will contractually require the same commitment from any third party to whom we provide it. Brand-profile free text you provide (which may contain your own strategy, positioning, or pricing) is excluded from this aggregated-derivative grant and is used only to operate the Service for you. We will not disclose your raw Customer Data, your customer lists, or any data identifying you or your customers to other customers or to third parties, except as described in the Privacy Policy or as required by law.

Your responsibilities. You represent that you have the rights and any necessary consents or lawful basis to upload or connect Customer Data and to grant the license above, and that doing so does not breach any contract, privacy law, or third-party right. Do not upload special-category or sensitive personal data (such as health, financial account, biometric, or government-identifier data); the Service is not designed for it.

Data processing. Where we process personal data contained in Customer Data on your behalf, we act as your processor, on your documented instructions, under our data-processing terms, available on request.

Your control. You may export or delete any uploaded dataset at any time from within the Service. Deleting a dataset removes its records from active systems promptly and from routine backups within 30 days. On termination we delete or de-identify Customer Data within 30 days, except where retention is required by law.

9. Intellectual property; feedback

The Service — including its software, design, and content we create — is owned by Vindispensable LLC or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. If you send us feedback or suggestions, you grant us a license to use them without obligation to you; this does not grant us any rights in your Customer Data or brand content.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY DATA OR AI-GENERATED OUTPUT WILL BE ACCURATE OR RELIABLE. WE DO NOT OFFER A SERVICE-LEVEL (UPTIME) COMMITMENT ON SELF-SERVE PLANS; ANY SERVICE-LEVEL AGREEMENT APPLIES ONLY IF STATED IN A SEPARATE WRITTEN AGREEMENT.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VINDISPENSABLE LLC AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE AND (B) ONE HUNDRED US DOLLARS (US $100).

12. Indemnification

You will defend, indemnify, and hold harmless Vindispensable LLC from and against claims, damages, and expenses (including reasonable attorneys' fees) arising from your use of the Service in violation of these Terms or of applicable law, including your outreach to third parties.

Subject to the exclusions below, we will defend, indemnify, and hold you harmless from third-party claims that the software and content we created for the Service, as provided by us and used in accordance with these Terms, infringes that third party's intellectual-property rights, and will pay the resulting damages and reasonable attorneys' fees finally awarded against you (or agreed to in settlement with our consent) as a result.

Exclusions. This indemnity does not cover, and we make no representation or warranty regarding the intellectual-property status of: (a) third-party, public-source, or aggregated data displayed, processed, or exported through the Service — including Google Maps/Places content, OpenStreetMap data, and the public and licensed registries described in Section 6 — which we do not own and cannot indemnify; (b) your Customer Data; (c) any claim arising from your modification of the Service, or from combining the Service with data, software, or services not provided by us, to the extent the claim would not have arisen without that modification or combination; or (d) your use of the Service other than in accordance with these Terms.

Procedure. Our indemnity obligation above is conditioned on you: (i) giving us prompt written notice of the claim; (ii) giving us sole control of its defense and settlement (except that we will not settle in a way that admits fault by you or imposes any obligation on you without your consent); and (iii) providing reasonable cooperation, at our expense, in the defense.

13. Term, suspension, and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms or our Acceptable Use rules, if required by law, if we reasonably suspect fraud or abuse (including a payment dispute filed while you continue to use paid features), or if we discontinue the Service (in which case we will give reasonable notice where practicable). Sections that by their nature should survive termination (including Sections 5, 8a, 9–12, 14, 15, and 16) survive.

14. Governing law and disputes

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-laws rules. The state and federal courts located in New York County, New York will have exclusive jurisdiction over any dispute arising out of these Terms or the Service, and each party consents to personal jurisdiction there. Nothing in this section prevents either party from seeking injunctive relief in any court of competent jurisdiction.

15. Changes to the Service or these Terms

We may modify the Service, and we may update these Terms from time to time. For material changes, we will give at least 30 days' notice by email or a prominent in-app notice before they take effect, and where a change materially reduces your rights we will seek your affirmative acceptance rather than relying on continued use. For non-material changes, continued use of the Service after the effective date is acceptance of the updated Terms. The “Last updated” date above reflects the current version.

16. Assignment

You may not assign these Terms without our consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you and provided the assignee assumes both these Terms and our Privacy Policy as they apply to you — including the Privacy Policy's commitments on how your information may transfer with the business (Privacy Policy Section 6) and its promise never to sell your data. An assignment under this Section transfers your data as part of the business itself, bound by those commitments; it does not let the assignee detach your data from the Service and sell it on its own.

17. Contact

Questions about these Terms: hello@accountfinder.app.